W O R L D W I D E S H I P P I N G F O R A L L O R D E R S
< S H I P P I N G & R E T U R N S >Shipping fee will be calculated once the delivery address is filled during checkout process. All packages are shipped out within 1 – 3 working days via Pos Malaysia ( Registered Post ). ( Every package has a tracking number and signature on delivery.)
How Long Does The Delivery Usually Takes?International Delivery usually takes about 8 to 16 working days from Malaysia. Zone 1 ( 5 – 8 working days ) : Singapore & Brunei. Zone 2 ( 6 – 12 working days ) : Hong Kong, Myanmar, Phillipines, Thailand, Indonesia. Zone 3 ( 6 – 13 working days ) : Bangladesh, Macao, Taiwan, Sri Lanka, Vietnam, Laos, Cambodia, China. Zone 4 ( 6 – 14 working days ) : Australia, Japan, Qatar, Saudi Arabia, India, Pakistan, Palestine, United Arab Emirates. Zone 5 ( 7 – 14 working days ): Albania, Andorra, Austria, Bahrain, Bhutan, Bulgaria, Croatia, Czech Republic, Gibraltar, Greece, Iraq, Italy, South Korea, Luxembourg, Maldives, Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, San Marino, Slovakia, Turkey, Vatican. Zone 6 ( 8 – 16 working days ) : Rest of the world.
< R E T U R N & R E F U N D >Contact us within 5 days after receiving the package and return to us in original packaging. Buyer pays for return shipping. Refund will be arranged after we the package reach us. The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Thickybox.com will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation. An email of return address will be sent to you. Please contact us at email@example.com if you have any further enquiries.
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