PRODUCT FAQ

For more details, please read individual item’s description.

PARTY PRINTABLES | POSTER | DIGITAL PRINTS

INSTANT DOWNLOAD / JPEG

How to order?

  1. Add the listing to your shopping cart, purchase and make payment.

• 300 dpi High Resolution JPEG image file for instant downloads.

• Downloads are available once your payment is confirmed. If you paid with PayPal, confirmation might take a few minutes.

• NO PHYSICAL item will be shipped

• If you’re unsure if you’ve purchased a Digital Item, you can always go back to the listing page. If it is a INSTANT digital download, you should see an “Instant Download” message on the images for the item.

• You may print as many copies as you like. 

 

DIGITAL DOWNLOAD / JPEG ( personalised )

How to order?

  1. Add the listing to your shopping cart, purchase and make payment.
  2. Include personalized information under NOTES TO SELLER at checkout : or PLEASE SEND INFORMATION / PHOTO to thickybox7[!at]hotmail.com

• Designs will be started, completed and emailed to you in 2 – 3 working days after we have fully received the personalised information needed for your order.

• 300 dpi High Resolution JPEG image file.

• You will receive the files via email by sender thickybox7[!at]hotmail.com

• If you don’t see an email in your inbox please check spam. The email contains attachments so sometimes can be flagged as spam.

• You may print as many copies as you like. 

N O T E  :

Due to the nature of digital files, they may appear slightly different from different monitor screens with different brightness calibrations. Colours on printing outcome will vary from different printers and paper type as well. 

I M P O R T A N T  : 

Kindly double check that your details are CORRECT.

• Digital File ONLY, Print Your Own, PDF, JPG . No physical product will be shipped to you.

• You do not have permission to alter the design in any way, create derivative works, or use design elements separately from the design. 

You may print as many as you need but this file is for 𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗨𝗦𝗘 𝗢𝗡𝗟𝗬. You may not forward, share, sell or distribute the file. Thank You !

CANCEL / RETURN / REFUND / EXCHANGE

Due to the nature of digital files and the design work involved, NO REFUNDS will be issued once order has been started and sent to your inbox. Buyer is responsible for reading the product details carefully before purchasing.

INSTANT DOWNLOADS are instantly available for you to download after you have made payment. Therefore, it’s not possible to cancel, refund or exchange the products.

We don’t accept returns, exchanges, or cancellations for all the products fall on the categories PARTY PRINTABLES. Please contact us if you have any problems with your order. THANK YOU!

© THICKYBOX.COM . All Rights Reserved. Not for resale or commercial use.
Limited for use by original purchaser only.

 

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PHYSICAL PRODUCT FOOD | DRINKS & BEVERAGE | DOOR DRAFT STOPPER | PARTY BALLOONS

For more details, please read individual item’s description.

Shipping

Worldwide Shipping via Standard Registered Air Parcel with tracking number from Pos Malaysia. You should receive your item within 3 – 4 weeks from the day the item shipped. Varies from different country. Do allow few days extra days for some unforeseen delay.

Note : Your shipment can be delayed due to weather conditions, customs or security issues. Buyer shall bear all country, provincial, government, state and local sales, use, goods and services, value added, customs duties, import, excise, privilege and similar levies, taxes or fees and shall be responsible for assuring that the Product(s) can be lawfully imported into and complies with all laws and regulations of the destination country. To prevent unforeseen delay, kindly provide your phone number. Please ensure your address is up to date.

Return & Refund Policy

Contact us within 5 days after receiving the package and return to us in original packaging. Buyer pays for return shipping. Refund will be arranged after the package reached us. The returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Thickybox.com will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation. An email of return address will be sent to you. If you have any questions regarding your purchase, please feel free to email us at enquiry12345@hotmail.com We will reply your emails within 24-48 working days except public holidays/weekend.

 

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